We Started Visible Hands
Because We Saw What Was Missing.
Seniors aging alone without enough support. Families doing their best to hold everything together with no one to call. Complex needs being met with generic solutions. We started Visible Hands to close that gap.
How Visible Hands Came to Be
Visible Hands Home Care Inc. was founded by individuals who have each, in their own way, seen the gap between the care people deserve and the care received.
The idea grew from three overlapping experiences shared across the founding team: what we witnessed as professionals inside Ontario's health system, what we experienced personally while building our lives in Canada, and what we heard from the seniors, families, and newcomers we worked alongside over many years.
Visible Hands came together through one shared belief: that the best home care is not just technically competent — it is genuinely connected to the lives and histories of the people receiving it.
We didn't just see the need. We lived it, researched it, and worked inside the system long enough to know exactly what needs to change.
To provide compassionate, community-rooted home care services that honour the dignity, identity, and independence of every person we serve — starting at home, where life happens.
Our VisionA world where no senior or family caregiver has to navigate care alone. Where getting support at home is simple, respectful, and accessible regardless of circumstance.
What We Stand For
Dignity
We treat every client as a full human being, not a care task.
Belonging
We create care that reflects who our clients are, not just what they need.
Accountability
We show up consistently, communicate openly, and do what we say we will do.
Equity
We actively work to remove barriers that keep people from the care they deserve.
Community
We are not just a service provider. We are part of the communities we serve.
Person-Centred, Always
Every care plan reflects a whole person — their history, preferences, relationships, and goals. Not just a checklist of daily tasks.
The People Behind Visible Hands
Four founders who bring together decades of experience in health care, public health policy, community service, and lived experience in Canada.
Public Health Researcher & Health Equity Expert
Dr. Apondi J. Odhiambo is a public health scholar, community-engaged researcher, health equity expert, and community leader, whose work focuses on advancing health equity for structurally disadvantaged and vulnerable populations. She holds a PhD in Public Health from the Dalla Lana School of Public Health, University of Toronto and a Master of Laws (LLM) from Osgoode Hall Law School, York University.
Dr. Odhiambo's work is recognized across Canada and globally, giving Visible Hands an evidence base and a policy lens that most home care providers simply don't have. She brings a rigorous, justice-centred understanding of why gaps in care exist and what it takes to close them.
"Health equity is not a slogan. It is a structural commitment. Visible Hands is how we practice what the research has taught us."
Registered Social Worker & Psychotherapist
Candidar Oreko is a Registered Social Worker with a Master of Social Work degree and extensive experience in seniors' health, trauma-informed care, and community-based support services. She brings a deeply person-centred lens to every aspect of service delivery, having spent years working with complex patients navigating various healthcare needs.
At Visible Hands, Candidar is committed to building a service that sees the whole person — not just their needs, but their story, their strengths, and their right to age in place with confidence.
"I know what it feels like to need help and hope someone will truly see you. That experience never leaves you — and it's exactly why I believe in Visible Hands."
Registered Practical Nurse & PSW Educator
Jane Myers is a Registered Practical Nurse registered with the College of Nurses of Ontario, with over 20 years of nursing experience working alongside PSWs both as a lead and as an educator. Jane continues to work as a bedside nurse in the community, and understands very well the struggles of caregiving at home and the need to ensure that care is individualized and tailored to meet each client's specific needs.
"With Visible Hands, recognizing that every patient is unique in their own way is the first step in personalized, compassionate care."
Community Service Worker & Personal Support Worker
Beatrice Obwogi is a compassionate Community Service Worker and Personal Support Worker with 5+ years of experience dedicated to improving the quality of life for seniors, individuals with developmental disabilities, and vulnerable members of the community through respectful, client-centred care.
In addition to her professional work, Beatrice volunteers with the Canadian Red Cross and founded Africa Pamoja Canada, an organization focused on fostering unity, cultural connection, and community support.
"I co-founded Visible Hands to provide compassionate, client-centred home care services that promote dignity, independence, and holistic support for seniors and vulnerable individuals in our community."
Designed for Everyone
The founders of Visible Hands didn't come to this work from the outside. We came from inside — as patients, as family members, as people who moved through healthcare systems that were not designed with us in mind.
We have each lived the reality of not knowing how to navigate a system that assumed you already know. We have been misread, overlooked, and underserved — not for lack of effort, but because the care available didn't account for who we actually are.
Those experiences are not behind us. They are present in everything we build.
We don't just understand our clients' experience. In many ways, it is our experience.
Care That Begins With Understanding
At Visible Hands, cultural competency and humility are not boxes we check. They are living commitments — to listen before assuming, to learn continuously, and to recognize that no credential replaces the wisdom of someone's own experience.
Person and Family-Centred, Not Task-Centred
We design every care plan around the full person — their history, preferences, relationships, and goals. Not just a checklist of daily tasks.
Honest and Transparent
We are clear about what we offer, what we cost, and what we are not. We would rather help a family find the right support — even if it's not us — than overpromise and underdeliver.