What We Offer

Our Services

Every person who comes to Visible Hands has a different life, a different routine, and a different picture of what support should look like. That's why we don't offer packages โ€” we build care around you.

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Service 1 of 3

Personal Support

PSW Services

Personal support is the most hands-on form of care we provide. Our Personal Support Workers (PSWs) assist clients with the personal care tasks that become difficult with age, illness, or reduced mobility โ€” while always protecting choice, privacy, and dignity.

Good personal care doesn't just help someone get dressed. It helps them start the day feeling like themselves.
PSW providing personal support to senior client

What's Included

  • Bathing assistance โ€” shower, tub, or bed bath
  • Personal hygiene support โ€” oral, hair, nail, skin care
  • Dressing and grooming assistance
  • Toileting and continence care
  • Mobility support โ€” moving safely through the home
  • Transfer assistance โ€” bed, chairs, vehicles
  • Medication reminders
  • Fall prevention and home safety monitoring
Book a Personal Support Consultation

Frequently Asked Questions

We prioritize consistency. We match you with a primary caregiver and work hard to maintain that relationship. Occasional coverage changes can happen โ€” but we always introduce you in advance and your care plan is fully documented so nothing is lost between visits.
All Visible Hands PSWs hold a Personal Support Worker certificate from an accredited Ontario program. They are background-checked, reference-verified, and oriented to our person-centred care standards before they enter a client's home.
Client autonomy is central to how we work. If a client declines a task or the visit itself, we respect that and communicate with families so everyone stays informed. Our approach is never to force compliance, but to build the trust that makes care feel comfortable over time.
Yes โ€” and that is often the most effective arrangement. Many clients receive personal support alongside homemaking, companionship, or housekeeping. We can package services to fit your schedule and budget.
Service 2 of 3

Homemaking & Meal Preparation

A clean, organized, and well-nourished home is not a luxury โ€” it is a foundation for health, safety, and wellbeing. Our homemakers are attentive, caring individuals who notice changes in the home environment, build genuine relationships with clients, and support independence by doing what needs doing.

What's Included

  • Light housekeeping โ€” vacuuming, sweeping, dusting
  • Bathroom and kitchen cleaning and sanitation
  • Laundry โ€” washing, drying, folding, putting away
  • Linen changes and bed-making
  • Grocery shopping with receipt provided
  • Meal planning based on cultural needs and dietary requirements
  • Meal preparation โ€” breakfast, lunch, dinner, snacks
  • Kitchen organization and pantry management
  • Home organization and declutter support
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Frequently Asked Questions

Yes. We work with all dietary needs including halal, kosher, vegetarian, diabetic-friendly, low-sodium, soft-food diets, and others. We document this in the care plan so every visit reflects those requirements.
Absolutely fine. Our services are flexible. If you only need meal preparation support a few times per week, we can build exactly that into your care plan without adding services you don't need.
Compassionate companionship care
Service 3 of 3

Companionship

Loneliness is one of the most significant and underaddressed health risks facing seniors in Canada. Research consistently links chronic social isolation to increased rates of depression, cognitive decline, and physical health deterioration. Our companionship service exists to address this directly.

For many of our clients, the caregiver who visits three times a week is the person they look forward to most. That relationship is not incidental to care โ€” it is care.

What's Included

  • Regular in-home social visits โ€” conversation, storytelling
  • Shared activities โ€” reading, puzzles, card and board games
  • Music, film, and cultural engagement
  • Reminiscence and life review conversations
  • Letter writing, video calls, staying connected with family
  • Walks, outdoor time, and light activity
  • Accompaniment to community events and faith gatherings
  • Consistent, trusted presence for clients living alone
Book a Companionship Consultation

Frequently Asked Questions

This is one of the most common things we hear โ€” and completely understandable. We recommend starting small: a short introductory visit, framed as a conversation rather than a care visit. Most clients who are initially reluctant come to genuinely value the relationship over time. We never push โ€” we build trust slowly, on the client's terms.
We take matching seriously. During intake we ask about personality, interests, languages spoken, and cultural background. We introduce a companion before regular visits begin and check in after the first few visits to make sure it feels right. If it's not the right fit, we find someone who is.
Pricing

Flexible Private Pay โ€” No Waitlists

Visible Hands Home Care is a fully private home care service. This means you are in control โ€” of timing, of what services you receive, and of how your care evolves.

We'll walk you through all pricing clearly and honestly during your free consultation. No surprises.

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No referral required โ€” contact us directly
No waitlists or eligibility assessments
Services start on your timeline
Flexible hours โ€” from a few visits per week to full daily support
Transparent pricing reviewed during free consultation
Combine services into one coordinated care plan

Not Sure Where to Start?

That is completely normal. Our free consultation is a no-pressure conversation โ€” not a sales pitch. We'll listen, ask the right questions, and give you an honest picture of what would and wouldn't be useful for your situation.